Zambian Non-Profit · Est. August 2026

Strengthening
health systems.
Transforming lives.

HealthLink Systems and Services Initiative works with government, communities and partners to build health systems that are resilient, evidence-led and worthy of the people they serve.

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Established
Aug 2026
Country
Zambia
Focus
Health Systems & Innovation
Reach
Growing nationwide
Healthcare worker checking a patient's blood pressure at a maternal health clinic
Who We Are

A new generation of health solutions for Zambia.

HealthLink Systems and Services Initiative (HSSI) was formally registered in August 2026 as a Zambian non-profit organization committed to strengthening health systems and improving health outcomes.

From its establishment, HSSI has been founded on the belief that stronger health systems, empowered communities, evidence-based decision-making and responsible innovation are essential to achieving better and more equitable health outcomes.

HSSI brings together expertise across health systems strengthening, integrated service delivery, digital health, community engagement, research, advocacy, monitoring and evaluation, and capacity development — building strategic partnerships with government, communities, research institutions and technology organizations to develop practical, scalable, sustainable solutions.

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Our Mission

To strengthen health systems and improve health outcomes through innovative, evidence-based, and community-centered solutions.

Our Vision

A Zambia where strong health systems, empowered communities, and innovative solutions enable everyone to achieve better health and wellbeing.

Our Values

The principles that hold our work to account.

Integrity

We act honestly, transparently, ethically, and responsibly in everything we do.

Equity

We promote fair, inclusive, and equitable access to healthcare, opportunities, and resources.

Innovation

We embrace practical ideas, technology, learning, and responsible innovation to address health challenges.

Partnership

We believe collaboration creates stronger, more sustainable, and more meaningful results.

Accountability

We take responsibility for our commitments, actions, resources, and results.

Community

We place people and communities at the centre of our work.

Our Work

Nine interconnected areas, one health system.

We collaborate with government institutions, healthcare providers, communities, development partners, and civil society to develop sustainable, evidence-based health solutions across Zambia.

01
Health Systems Strengthening
Governance, leadership, workforce development, financing, information systems, and supply chain — the foundations of resilient, quality care.
02
Integrated Service Delivery
People-centered services spanning HIV/AIDS, TB, maternal, newborn, child and adolescent health, and sexual and reproductive health.
03
Digital Health & Innovation
Appointment management, client retention, voice messaging, digital reporting, and responsible applications of artificial intelligence.
04
Community Engagement & Accountability
Dialogues, health literacy, social and behaviour change communication, and social accountability with communities as active partners.
05
Research, Monitoring, Evaluation & Learning
Operational and implementation research that turns information into knowledge, and knowledge into better action.
06
Capacity Building
Training, mentorship, coaching and organizational strengthening for health workers, managers, and local institutions.
07
Health Advocacy & Policy Engagement
Evidence-based advocacy that amplifies community voices and contributes to more equitable, responsive health policy.
08
Community-Led Monitoring & Accountability
Structured feedback mechanisms that let communities document service gaps and engage constructively with providers.
09
Partnerships for Impact
Government, cooperating partners, academia, and the private sector, working together toward practical, scalable solutions.
From Evidence to Impact
01

Listen

Engage communities, health workers, institutions, and partners to understand needs and opportunities.

02

Design

Develop practical, evidence-informed interventions that respond to identified needs.

03

Implement

Work alongside communities, facilities, and government to put effective solutions into practice.

04

Measure

Monitor progress and generate evidence to understand what is working, and why.

05

Learn

Use evidence, experience, and stakeholder feedback to continuously improve.

06

Scale

Identify effective, sustainable approaches that can be strengthened and replicated.

Programs

Turning strategy into action.

HSSI translates its strategic priorities into practical programs designed to address health challenges and improve outcomes. Additional programs will be added as our portfolio develops.

Digital

Digital Health Solutions

Using technology to improve access, communication, continuity of care, and decision-making.

Prevention

HIV Prevention & Community Health

Supporting prevention, community engagement, health education and access to services.

Accountability

Community-Led Monitoring

Supporting communities to monitor services, identify challenges, and engage decision-makers.

MNCH

Maternal, Newborn & Child Health

Interventions that contribute to improved maternal, newborn, child, and family outcomes.

Systems

Health Systems Strengthening

Supporting institutions, facilities, information systems, and sustainable service delivery.

Evidence

Research & Evidence Generation

Generating evidence to strengthen accountability and inform health policy and practice.

Digital Health & Innovation

Technology, in service of better health.

We leverage digital technologies, data, and innovation to strengthen health systems and improve communication between healthcare providers and the people they serve.

Appointment Management

Digital tools that improve scheduling, client navigation, and continuity of care.

Client Retention & Follow-Up

Tools that improve communication, follow-up, and client retention.

Voice Messaging

Accessible, voice-based reminders, health messaging, and follow-up.

Digital Reporting

Approaches that improve reporting efficiency and data availability.

Community Feedback Tools

Solutions that let communities share feedback about their experiences.

Health Information Systems

Digital solutions that strengthen system performance and decisions.

Data & Analytics

Using data to identify trends and support better decisions.

Artificial Intelligence

Exploring responsible AI applications across delivery and information management.

Our Impact

Measuring what matters.

As a newly established organization, HSSI is building its program portfolio, partnerships, and reach — and committed to measuring and communicating results transparently.

◐
Reach

Communities, people, facilities, and districts reached.

◑
Quality

Improvements in accessibility and effectiveness of services.

◒
Capacity

Skills, leadership, and institutional capacity strengthened.

◓
Innovation

Digital tools and approaches developed or implemented.

○
Evidence

Research, data, and knowledge generated.

●
Sustainability

Interventions and partnerships that can continue and grow.

Get Involved

Let's build healthier communities together.

Partner With Us

Collaborate across technical assistance, research, digital health, and program implementation.

Start a conversation →

Support Our Work

One-time gifts, monthly support, or funding for a specific project or program.

Donate now →

Volunteer

Contribute your skills across research, community engagement, and digital health.

Get in touch →

Careers

We're building a team of skilled, ethical, and innovative public health professionals.

View opportunities →
Contact Us

Let's connect.

General Enquiries
info@hssi.org.zm
Partnerships
partnerships@hssi.org.zm
Location
Zambia
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